Getting Started

Setup instructions
1. Install Mac Helper app on your Mac from here: https://bit.ly/mac_helper
2. Make sure you are connected to the same network on your Mac & iPhone / iPad

In some rare cases your iPhone / iPad won't detect your Mac - some users saw that resetting network settings solves this issue.
You also might want to check your Mac firewall (if you have one) to make sure its not blocking incoming connection from your iPhone / iPad.

How to install Mac helper app?
Please open "https://bit.ly/mac_helper" on your Mac and follow the instructions.
What are the requirements?
iOS: iOS 8.0 or newer
macOS (OS X): 10.7 or newer
Router that supports Bonjour protocol 
Why my Mac is not showing up in the app?
There may be couple of reasons:
1. Glitch in iOS- typically solved by resetting Network Settings (https://support.apple.com/en-us/HT201415)
2. Some networks block Bonjour protocol
What should I do if I can't make this work?
Please contact our support and we will try to help you to our best ability. You can write directly to "[email protected]" or even better, use "Contact Support" from your Mac or your iPhone/iPad to provide us with some initial information about your system and app version.
Why app keeps asking me for password?
To make sure only authorized people are using the app with your Mac. In case you don't remember your password, you can always change it on your Mac or disable it by setting it to empty string (click on "R" icon in the menu bar and choose "Set Password"). If you don't want to enter password every time, you can use Facebook, by signing into the same account on your Mac and your iPhone/iPad and enabling "Login with Facebook" on your Mac, and on your iOS device. 

PURCHASES

Can you please give me a refund for app/in app purchase?
Unfortunately we can't do it directly. You should contact Apple as described here: https://support.apple.com/en-us/HT204084
Why after purchasing X it still doesn't work?
Sometimes there is a network or some other problem which prevents us from process the purchase correctly. In case you have purchased in app purchase but still see ads or some other functionality is still locked, please delete the app and re-install it. It should automatically restore all your in-app purchases and fix this issue.
What's the difference between paid version and in-app purchase?
With paid version you buy it once and new features added to the app will be unlocked and available to you free of charge. With in-app purchase you unlock specific functionality or all of the existing functionalities, but new features added to the app may require additional in-app purchases.
Why should I pay for this?
Everything have a cost, and software development is not different. In order to maintain the app, improve it over time, adapt it for the new versions of the iOS and macOS - we need to speed time and money. Paying for Apple development program, web site hosting, advertising and more. The only way we can do it, is by charging small amount of money from our users.

MISC

Why there is no X feature?
In case you miss some feature or want to improve existing - please contact support and let us know, we happy to listen to our users.
How I can help?
We would very much appreciate if you write a review on AppStore and share this app among your friends.
How I can uninstall the app?
On iOS you can simply delete the app.
On macOS (OS X) you need to quit it first (click on 'R' icon in the menu bar and choose "Quit") and then delete it from "Applications" folder.
I still have questions...
Cool. Contact support and we would gladly answer almost anything you can throw at us. You can contact us via [email protected] or using the app, by going into Settings -> Contact Support.